Business Traineeship

A Business Administration Traineeship can equip you with all the professional tools required to hunt down endless opportunities in the business world.

The traineeship offers you a foundation in front-end business operations, from exposure to different systems, Customer Relationship Management databases and their maintenance, and even how to provide executive administrative support.

Depending on your host employer's industry and your participation in on-the-job training, you may find yourself working up through the ranks to management level, seeking out further qualifications for specialist and technical services to develop your own business, or seeking other opportunities in the corporate world.

A business traineeship typically runs for 12 months. 

Whether you’re looking to head into customer service, sales or a business management position, a business traineeship will not only provide you with new skills and experience but will also look great on your resume.

Day to day tasks can include:

• Answering incoming calls from customers, taking messages or transferring calls to assist with the enquiry
• Creating business documents in Microsoft Word or Google Docs, and other business IT systems
• Collecting and distributing incoming mail as well as arranging couriers and post collection for outgoing mail
• Monitoring and managing email enquiries ensuring they are delivered to the right person for timely responses
• Communicating professionally with IT, Marketing, Finance, Sales and Executive departments
• Coordinating the accurate entry of customer, client, product and/or research information into related database systems

The kinds of skills and aptitude needed for a Business Traineeship include:

Communication skills: Effective verbal and written communication abilities with colleagues, managers, and sometimes clients or customers

Computer literacy: Proficiency in basic computer applications, such as word processing, spreadsheets, and email 

Organisational skills: Ability to organise tasks, manage time efficiently, and prioritise work to meet deadlines

Attention to detail: Being attentive to details ensures accuracy in tasks such as data entry, preparing reports, and managing correspondence

Teamwork and collaboration: Working effectively as part of a team, contributing to group tasks, and cooperating with colleagues to achieve business goals